https://blog.foundev.pro/tags/lean.htmlRecent content in Lean on Random RamblingsHugoen-usSun, 07 Jun 2009 19:16:00 +0000https://blog.foundev.pro/2009/06/07/engineering-or-customer-service-which-is-more-important.htmlSun, 07 Jun 2009 19:16:00 +0000https://blog.foundev.pro/2009/06/07/engineering-or-customer-service-which-is-more-important.html<h1>Engineering or Customer Service which is more important?</h1> I've been reading a lot about lean/toyota way lately, mixing that with my past experience as an IT Consultant and throwing that up against a bit of an Ivory tower I fell into with XP that left me unable to deal with the following scenario: <p><em>You&rsquo;re reviewing code either yours or someone elses right before release. you find the code strewn with anti-patterns and unnecessary conditionals. You are due to ship tomorrow. The code works but is not maintainable, do you ship?</em></p>